Friday, July 26, 2013

Aug: Discovery Services: The Future of Library Systems

Marshall Breeding leads an expert panel on how Discovery Services will shape the future of libraries in the next American Libraries Live broadcast on Thursday, August 1, 2:00-3:00 p.m. Eastern.

The expert panel joining Marshall includes:

• Anya N. Arnold, Resource Sharing Program Manager and Courier Manager for Orbis Cascade Alliance

• Andrew Nagy, Senior Product Manager, Discovery Services, Serials Solutions

• Brad Jung, Vice President of Product Management, Innovative Interfaces

With special thanks to our episode sponsors Innovative Interfaces and SerialsSolutions, a ProQuest business.

Please join us for this free video broadcast on Thursday, August 1. To receive e-mail reminders, register at or just go to at the time of the event. If you’re unable to attend live, this event will be recorded and available at shortly after it concludes.

AL Live is the popular free streaming video broadcast from American Libraries, covering library issues and trends in real time as you interact with hosts via a live chat and get immediate answers to your questions. With the help of real-time technology, it’s like having your own experts on hand. Find out more, including how to catch upcoming episodes, at

Upcoming episode:
• Sept 12: Digging into New Databases

We hope you’ll take advantage of and enjoy this free way to participate and stay updated on the issues.

Aug: Collections: Making Smart Choices within a Limited Materials Budget

Thursday, August 22, 2013
Start Time:
Pacific - 12 PM, Mountain - 1 PM, Central - 2 PM, Eastern - 3 PM
Presenter: : Jennifer Baker and Anthony Halstead

Collections - Making the Right Choices
  • Did you take Collection Development in library school but still feel like you don’t know what you’re doing most of the time?
  • Have changes in the publishing world like the explosion of self-publishing and eBooks left you doubting your selection skills?
  • What does a “balanced” collection look like and is it achievable with a limited budget?
In today’s high demand/low budget environment, meeting community needs through collection development is more challenging than ever. In this webinar, participants will learn how the collection development “nuts and bolts” they learned in library school (or maybe didn’t) can be applied in the real world. We’ll discuss everything from how to make a simple and usable collection development plan to new trends and resources that should be influencing your decisions.
At the end of this one-hour webinar, participants will know:
  • The difference between a collection policy and collection plan and what should be include in each.
  • Three ways to make smart collection funding allocations and choices based on real world data relevant to their community’s needs.
  • Three non-traditional selection methods and resources and how to use them effectively.
This webinar will be of interest to materials selectors in public libraries, directors, and managers.
Webinars are FREE of charge, you can pre-register by clicking on the Join Webinar button now or go directly to the webinar by clicking on Join Webinar within 30 of the start of the event. If you pre-registered you will receive an email with login link and a reminder email the day before the event. If you did not preregister and you can register in the 30 minutes prior to the event and directly enter.

Tuesday, July 23, 2013

Sept: Behind the Scenes - Ensuring Flawless Synchronous Events

September 9, 2013
Monday at 10:00am PDT

What does it take to create a flawless synchronous event? Learn to:
  • Design an implementation plan that addresses pre- and post-course communications, facilitator readiness, and student preparedness.
  • Implement a disaster recovery plan that anticipates and mitigates risk.
  • Utilize a producer for behind the scenes communications and course support.

Get technology tips and project management techniques that the pros use as well as a sample planned communication, pre- and post-class checklists, and a four-step process for mitigating online disasters. A recorded simulation will provide an ‘over the shoulder’ look at the tasks a producer completes during a live production.

Register here

Wednesday, July 17, 2013

Sept-Oct: Surviving Disruptive Technologies
Workload: 2-4 hours/week
FREE, offered by University of Maryland through Coursera.

The purpose of this course is to help individuals and organizations survive when confronted with disruptive technologies that threaten their current way of life.  We will look at a general model of survival and use it to analyze companies and industries that have failed or are close to failing.  Examples of companies that have not survived include Kodak, a firm over 100 years old, Blockbuster and Borders.   It is likely that each of us has done business with all of these firms, and today Kodak and Blockbuster are in bankruptcy and Borders has been liquidated.  Disruptions are impacting industries like education; Coursera and others offering these massive open online courses are a challenge for Universities.  In addition to firms that have failed, we will look at some that have survived and are doing well.  What are their strategies for survival?
By highlighting the reasons for the decline of firms and industries, participants can begin to understand how to keep the same thing from happening to them.   Through the study of successful organizations, we will try to tease out approaches to disruptions that actually work.  Our ultimate objective is to develop a strategy for survival in a world confronting one disruptive technology after another.

Monday, July 15, 2013

Sept: Understanding Media by Understanding Google

Sep 16th 2013 (6 weeks long) -- FREE

Understand the tactics that modern media companies, journalists, marketers, politicians, technologists, and social networks are using to reach you and affect your behavior. You will learn how to adopt strategies that put them on an even footing with these entities in achieving your own communications goals. We'll
  • think about, react to, and write about half a dozen important books about Google; 
  • read a sampling of newspaper and magazine reportage from Google’s entire history;
  • monitor news sites and specialized blogs about the company and its competitors;
  • take note of our own usage of Google and other online resources; and
  • learn how to anticipate the future impact of the company and its competitors on information consumption, creation, and distribution.

Oct-Nov: Inspiring Leadership through Emotional Intelligence
Oct 28th 2013 (8 weeks long)

Richard Boyatzis

Emotional intelligence, hope, mindfulness, and compassion help a person reverse the damage of chronic stress and build great leadership relationships. The Positive and Negative Emotional Attractors inspire sustained, desired change and learning at many levels.
Workload: 3-4 hours/week 

The course will consist of nine classes, with three or so modules per class, to be taken over 8 weeks. Each module will consist of a video, assigned and recommended readings, reflective exercises, writing in your Personal Journal, and on-line, asynchronous discussions. Each class will have personal learning assignments to use and tests of comprehension.

Friday, July 12, 2013

Aug-Sept: Creating Great User Experiences: Taking Libraries beyond Customer Service

August 13 to September 9, 2013
Is user experience at the center of your library's thinking? User experience (UX) characterizes how a person feels about a product, system, or service. Everyday decisions in your library may result in great or not-so-great experiences for your patrons.

In this course, you will learn how to provide better user experiences by exploring:

·        Touchpoints and “pain points” in your library buildings
·        Techniques such as Customer Journey Maps for improving physical touchpoints
·        The user experience elements of your website
·        How UX design leads to innovations that move your library beyond good customer service

This course is being repeated because of continued interest in the topic. Those who took the first offering of the course commented that it: "...broadened my definition of customer service," and "...reminded me to pay attention to how customers navigate the library and how we can make this process easier."

Instructor: Aaron Schmidt

Fee: $75 for those in the California library community and Infopeople Partners, $150 for all others.

For a complete course description and to register go to

Aug: Civic Engagement in Your Library Community - A Guided Tour of the Book-to-Action Program and Toolkit

Tuesday, August 6, 2013 
12 Noon Pacific -- 1PM Mountain -- 2PM Central -- 3PM Eastern

·        Do you want to try something new in library programming?
·        Feel like your library could play a more active role in your community?
·        Are you looking for ways to build partnerships with community organizations?
·        Interested in building programs that promote intergenerational relationships?
·        Want to promote volunteer activities that simultaneously engage community members more fully in the library and in support of community-based projects and organizations?

Book-to-Action is an innovative library program being implemented in libraries throughout California. Funded by IMLS/LSTA, Book-to-Action programs have offered California residents both the opportunity to collectively read and discuss a book and to put their newfound knowledge and perspective into action by engaging in a community service project related to the book’s topic. The activities and guidelines presented in the Tool-Kit are now available and will be of great value to libraries everywhere.

Book-to-Action offers libraries a new way to collaborate with and support organizations doing vital work in local communities, and to expand the role of the public library by mobilizing volunteers in work that enhances civic engagement.

At the end of this one-hour webinar, participants will:
  • Know how to use the Book-to-Action Toolkit to:
    • select an engaging book,
    • collaborate with community partners,
    • choose a service project,
    • engage volunteers, and
    • organize a successful program.
  • Know about five projects implemented in California, to help direct your planning of a Book-to-Action program in your community.
  • Know common challenges and how to overcome them.
  • Have an overview of 15 tips for a successful event.
This webinar will be of interest to public library staff responsible for planning programs serving adults, teens, and children.

Webinar participants are encouraged to view the 4-minute video “From Book-to-Action: One Library’s Story” prior to joining the webinar, available at: and to download the Tool-Kit, available at:

For more information and to participate in the Tuesday, August 6, 2013 webinar, go to

Webinars are free of charge, you can pre-register by clicking on the Join Webinar button now or go directly to the webinar by clicking on Join Webinar within 30 of the start of the event. If you pre-registered you will receive an email with login link and a reminder email the day before the event. If you did not preregister and you can register in the 30 minutes prior to the event and directly enter.

If you are unable to attend the live event, you can access the archived version the day following the webinar.  Check our archive listing at: